Terms of Service

Last updated: 16-07-2026

Welcome to Venus North (venusnorthpiercings.eu). By accessing or using our website and placing an order, you agree to be bound by these Terms of Service. Please read them carefully before making a purchase.

1. About Us

Venus North is operated by a small team based in Gothenburg, Sweden.

Email: info@venusnorthpiercings.eu

2. Eligibility

By using this site, you confirm that you are at least 16 years old, or are using the site under the supervision of a parent or guardian. Some products, such as piercing jewelry, may not be suitable for individuals under a certain age due to safety considerations - please use your own judgment or consult a professional piercer.

3. Products

• All products are described as accurately as possible, including material, size, and images. Due to screen settings and lighting, actual colors may vary slightly from what's shown.
• We reserve the right to limit quantities, discontinue products, or correct pricing/description errors at any time without prior notice.
• Piercing jewelry sizes (gauge, length, diameter) are provided by the manufacturer; please double-check compatibility with your piercing before ordering. We recommend consulting your piercer if unsure.

4. Pricing & Payment

• All prices are listed in Swedish Krona (SEK) and include applicable VAT unless stated otherwise.
• We reserve the right to change prices at any time; the price at the time of order confirmation is the price you will be charged.
• Payment is processed securely through our payment providers (e.g., Shopify Payments, Klarna, PayPal). We do not store your full payment card details.

5. Orders

• Once an order is placed and confirmed, it cannot be cancelled or modified, as processing begins immediately. Please review your order carefully before completing checkout.
• We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, pricing errors, or stock unavailability. If we cancel your order, you will be refunded in full.

6. Shipping & Delivery

• Shipping costs and estimated delivery times are outlined in our [Shipping Policy].
• We are not responsible for delays caused by customs, carriers, or events outside our control.
• Risk of loss and title for items pass to you upon delivery to the shipping carrier.

7. Returns & Refunds

• Our return and refund process is outlined in our [Return & Refund Policy], including the 14-day right of withdrawal under EU consumer law and hygiene restrictions on opened piercing jewelry.

8. Intellectual Property

All content on this site — including text, graphics, logos, images, and design — is the property of Venus North and may not be reproduced, distributed, or used without our written permission.

9. User Conduct

You agree not to:

• Use this site for any unlawful purpose
• Attempt to gain unauthorized access to our systems or data
• Submit false or misleading information when placing an order
• Interfere with the proper functioning of the website

10. Limitation of Liability

To the fullest extent permitted by law, Venus North is not liable for any indirect, incidental, or consequential damages arising from your use of this site or our products, including but not limited to allergic reactions, improper piercing aftercare, or misuse of jewelry. Always follow proper aftercare guidance and consult a professional piercer or medical provider with health concerns.

11. Non-Discrimination

Venus North is committed to inclusivity. We do not discriminate based on gender, ethnicity, sexual orientation, or any other personal characteristic, and our products are designed to be worn by anyone.

12. Changes to These Terms

We may update these Terms of Service from time to time. Continued use of the site after changes are posted constitutes acceptance of the revised terms.

13. Governing Law

These Terms are governed by the laws of Sweden and the European Union, without regard to conflict of law principles. Any disputes will be subject to the jurisdiction of Swedish courts, and EU consumers retain all rights granted under applicable EU consumer protection law regardless of this clause.

14. Contact Us

Questions about these Terms? Reach out to us at: info@venusnorthpiercings.eu