Integritetspolicy

Privacy Policy

Last updated: 16-07-2026

This Privacy Policy explains how Venus North collects, uses, and protects your personal data when you visit or make a purchase from venusnorthpiercings.eu.

1. Who We Are

Venus North is a small team based in Gothenburg, Sweden. We started this store because we felt piercing trends had become too plain, too minimal — focused on blending in rather than celebrating the body wearing them. We wanted something different: a collection built around bold, extravagant designs that let you embrace and express your body, not hide it.

We're proud supporters of LGBTQ+ rights, and we believe jewelry has no gender. You won't find our pieces labeled "for men" or "for women" - every design is for every human, regardless of who they are, where they come from or what they identify as.

2. What Personal Data We Collect

We collect the following types of personal data:

  • Contact information: name, email address, shipping/billing address, phone number
  • Order information: items purchased, order history, payment details (processed securely by our payment provider - we do not store full card numbers)
  • Technical data: IP address, browser type, device information, pages visited, time spent on site (via cookies and analytics)
  • Communication data: messages you send us via email or contact forms
  • Marketing data: your preferences regarding marketing communications, and interactions with our social media ads (if applicable)

3. How We Use Your Data

We use your personal data to:

  • Process and fulfill your orders, including shipping and customer service
  • Communicate with you about your order status
  • Send marketing emails or offers, only if you've opted in (you can unsubscribe at any time)
  • Improve our website and product offering through analytics
  • Comply with legal obligations (e.g., tax and accounting records)
  • Prevent fraud and ensure website security

4. Legal Basis for Processing (GDPR)

We process your data under the following legal bases:

  • Contract: to fulfill orders you place with us
  • Consent: for marketing communications and non-essential cookies
  • Legitimate interest: for fraud prevention and improving our services
  • Legal obligation: for tax, accounting, and consumer protection compliance

5. Third Parties We Share Data With

We share data with the following categories of service providers, only as necessary to run our store:

  • Shopify - our e-commerce platform, which processes and stores order/customer data
  • Payment processors (e.g., Shopify Payments, Klarna, PayPal) - to process transactions securely
  • Shipping carriers - to deliver your order
  • Marketing/analytics tools (e.g., Meta, TikTok, Google Analytics) - if you've consented to marketing cookies, to show you relevant ads and measure site performance

We do not sell your personal data to third parties.

6. Cookies

We use cookies to:

  • Keep your cart and login session active
  • Understand how visitors use our site (analytics)
  • Show relevant ads on social media platforms (only with your consent)

You can manage or disable cookies through your browser settings or our cookie consent banner.

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements (typically up to 7 years for financial records under Swedish law).

8. Your Rights (GDPR)

As an EU resident, you have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate or incomplete data
  • Delete your data ("right to be forgotten"), subject to legal retention requirements
  • Restrict or object to certain processing
  • Data portability - receive your data in a portable format
  • Withdraw consent at any time for marketing communications

To exercise any of these rights, contact us at info@venusnorthpiercings.eu. You also have the right to lodge a complaint with your local data protection authority - in Sweden, this is Integritetsskyddsmyndigheten (IMY).

9. Data Security

We use industry-standard security measures, including SSL encryption, to protect your personal data. However, no method of transmission over the internet is 100% secure.

10. Children's Privacy

Our store is not directed at children under 16, and we do not knowingly collect data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us at: info@venusnorthpiercings.eu